Career Profile

Skilled Sr Site Reliability Engineer is looking to expand his career with aspirations of becoming a Director of IT. His skills include Incident Management, Site Triage, Logging and Monitoring (Elk, Prometheus and Grafana, Splunk and DataDog), Training Experience and People Management. He has reported to VP level and performed Director Level activities..


Sr/Lead Site Reliability Engineer

October 2022 - Current
GEICO, Remote Az
  • Helped implement, support and consult for new cross cloud platforms.
  • Implemented the first SRE team at GEICO.
  • Interviewed, hired and trained a new SRE team.
  • Director and Executive level communications establishing needs and plans to implement SRE.
  • Managed SRE team goals, metrics and personal development.

Research and Development

April 2020 - June 2022
USAA, Phoenix Az
  • Implemented logging and monitoring with ELK, Prometheus, Datadog and others.
  • Reduced Mean Time To Detect and created support documents to reduce Mean Time To Resolve.
  • Created Product Readiness Review for applications being introduced to the production environment.
  • Worked with Business Teams to establish Service Level Objectives.
  • Worked with Product Development to maintain Service Level Objectives.
  • Made decisions regarding company resources impacting logging, monitoring and alerting.

Sr. Site Reliability Engineer

MARCH 2019 - APRIL 2020
American Express(OnX), Phoenix Az
  • Managed SRE team for a $147m payment platform.
  • Responsible for maintaining 99.999% Service Level Objectives.
  • Worked directly with VP (Executive Communications) and product development teams.
  • Focused on efficiency regarding logging, monitoring, alerting and incidents.
  • Site Reliability Engineer

    OCTOBER 2012 - MARCH 2019
    PayPal, Scottsdale Az
  • In the Command Center his responsibility was to respond to incidents and restore service.
  • Responsible for all customer facing interactions (payment, website, mobile and POS).
  • Engaged with Product Development for Post Mortem activities.
  • Projects

    DNS and Home Monitoring
    • Installed Pi Hole to manage DNS.
    • Setup Prometheus with Node Exporter and Blackbox Exporter.
    • Created dashboards in Grafana to visualize ISP health and CPU metrics.
    • Alert Manager used to notify of problems.
    • Setup VPN so mobile devices can use Pi Hole.
    WebDev Profile
    • Devlope Page Sites.
    • Web Hosting.
    • Search Engine Optimization.
    • Google Maps Listings.
    • Website Analytics.
    • Web Montioring.
    • Marketing.

    Skills & Proficiency

    Product Readiness

    Post Mortem

    Prometheus & Grafana

    ELK Stack

    Python & Flask

    Linux Administration